FAQ

FAQ

Q: If I submit an abstract do I have to attend the Conference?
A: It is expected that at least one author of the accepted abstract attends the Symposium to present the work and answer questions. Only abstracts of registered participants will be scheduled in the Scientific Programme.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee notifications will be sent to the abstract submitters. Every effort is made to conclude this process within one month after the abstract submission deadline or extended abstract submission deadline in case there is extension. For details, click here.

Q: How can I make changes to an abstract I have already submitted?
A: You may enter the Abstract Submission system with your username and password and make changes to your abstract until the submission deadline date. No abstract changes will be accepted after this date; however, you are welcome to bring a more up-to-date abstract to the Symposium.

Q: If my abstract is accepted, where will it be published?
A: Information will be available later.

Q: I am having trouble logging into the abstract submission system – my username/password is not working.
A: Please try one of the following options via the abstract submission page:

  • In case you are using “Internet Explorer”, please try another internet browser, e.g. “Google Chrome” or “Mozilla”.
  • When you copy and paste your username and password please make sure there is no extra space at the beginning or the end of them.
  • In case your password contains the letter “O” please make sure you do not type “0” (Zero) instead the letter “O”.
  • Please note that the username or ID received when registering for the Conference is different to the abstract submission. Please use the abstract submission username or “create new account” option.

Q: I created a new account but did not receive my username?
A: Please note that the username is shown in the “Subject line” in the confirmation email received when setting up a new account.

Q: How do I register for the Symposium?
A: In order to register for the Symposium, please register online.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.

Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. If you require an invoice to be issued to the sponsoring company, during the registration process you can write their billing details.

Q: Can I register for the Symposium without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register onsite?
A: Yes. Onsite registration is available during the conference days. Onsite fees will apply.

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed. You may use this confirmation letter for visa application purposes.

Q: Can I bring my child/family with me?
All event activities (including educational sessions, meal functions, exhibit hall, etc.) are exclusively reserved for registered attendees. Non-registered persons (including children, family members, colleagues, etc.) will not be permitted in any of the event areas. Badges provided at registration are required for entrance into all functions and will be strictly enforced.

Coming soon.

Q: How do I apply for a visa to visit Canada?
A: Most people need a visa OR an Electronic Travel Authorization to travel to Canada – not both. Some people may only need their valid passport.
It is the responsibility of ISPPD-12 participants to obtain a visa if required. Symposium participants should familiarize themselves with visa requirements well in advance of the event. The ISPPD-12 organisers encourage you to apply for a visa as early as possible, at least 3 to 4 months before the Symposium.
Complete information whether you need a visa and how to apply for a visa to enter Canada can be found on Government of Canada’s website.

Q: Where can I get a Symposium invitation letter so that I can apply for a visa?
A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process you will be able to generate an invitation letter. You will also receive a registration confirmation email with a link to the invitation letter for download.

Q: Is it possible to send an official invitation letter directly to my local Canadian Consulate?
A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them. Hard copies will be mailed via regular post free of charge (in this case organisers do not take responsibility for delivery). In case of special delivery (courier) request, the participant will be responsible for all charges.

Information is available, please check here: https://isppd2020.kenes.com/general-information/ 
Please visit the Sheraton’s website for maps and directions.

Q: Is the Conference CME-accredited?
A: Once the Scientific Programme has been finalized, an application for CME credits will be made to the Postgraduate Institute for Medicine.

Q: How can I claim my CME credits after the Symposium?
A: CME Certificate of Attendance will be available for download after completing an online survey. A link to the survey will be published on CME-CPD Accreditation page and sent in the email after the Symposium to registered participants. Please approach the Registration Desk onsite in case of questions. Each medical specialist should claim only those hours of credit that he/she spent in the educational activity.